Cahyani, R.T., Yuadi, I. and Margono, H. 2025. Analisis Pengelompokan Laporan Panggilan untuk Perencanaan Respons Berbasis Data: Clustering Analysis of Call Reports for Data-Driven Response Planning. MALCOM: Indonesian Journal of Machine Learning and Computer Science. 5, 4 (Oct. 2025), 1190-1198. DOI:https://doi.org/10.57152/malcom.v5i4.2168.