The Application of Human Organization Technology Model to Evaluate ERP Information Systems in General Contractor, Supplier and Trade National Companies
DOI:
https://doi.org/10.57152/malcom.v4i1.978Keywords:
ERP, HOT FIT Model, Enterprise Resource Planning System, System EvaluationAbstract
The goal of this study is to assess the system and identify the key performance indicators for the enterprise resource planning (ERP) information system. Researchers also spoke with a number of respondents in unstructured interviews; the results of these interviews served as some supporting information on the business. Saturated sampling combined with a nonprobability sampling strategy was employed by researchers. Thus, 100 respondents, or samples, were used in this study. To create the framework for the research model that would be utilized, research model creation was done. The HOT Fit model was employed in this study. There are four hypotheses that cannot be accepted, according to the study and discussion outcomes. System usage, user satisfaction, structure, and environment are the aspects that affect net benefit; system quality, information quality, and service quality are the factors that influence system use, user satisfaction, and structure. In this study, the variable relationship with the highest influence is IQ? US, with a path coefficient value of 0.5, and the variable relationship with the lowest value is SU? NB, with a route coefficient value of 0.1. Thirteen of the hypotheses are accepted, whereas two have little bearing.
References
Alshibly, H. H, "Evaluating E-HRM Success: A Validation of the Information Systems Success Model," International Journal of Human Resource Studies, vol. 4, no. 3, pp. 107, 2014.
Sukmawati, E., ST, S., Keb, M., Fitriadi, H., Pradana, Y., Dumiyati, M. P., ... & Kasmanto Rinaldi, S. H. (2022). Digitalisasi sebagai pengembangan model pembelajaran. Cendikia Mulia Mandiri.
MAMUSUNG, R. T., NIMRAN, U., SUHARYONO, S., & KUSUMAWATI, A. (2021). The Effect of Relationship Marketing on Service Quality and Customer Loyalty: An Empirical Study in Indonesia. The Journal of Asian Finance, Economics and Business (JAFEB), 8(7), 533-543.
Mamusung, R. T., Kusumawati, A., Nimran, U., & Suharyono, S. (2019). Building Customer Loyalty through Service Quality and Customer Trust. Wacana Journal of Social and Humanity Studies, 22(4).
Mamusung, R. T., & Rasjid, E. Pengaruh Komitmen Perusahaan Terhadap Loyalitas Pelanggan Supermarket di Kota Manado. Jurnal Administrasi Bisnis, 9(1), 71-80.
Chinomona, R., & Dubihlela, D, "Does Customer Satisfaction Lead to Customer Trust, Loyalty and Repurchase Intention of Local Store Brands? The case of Gauteng Province of South Africa," Mediterranean Journal of Social Sciences, vol. 5, no. 9, pp. 23-32, 2014.
Diana, & Kurniawan, " Evaluation of Bina Darma University Human Resource Information System Performance Acceptance," Jurnal Ilmiah MATRIK, vol. 16, no. 1, pp. 71-80, 2014.
Monika, R., & Gaol, F. L, "Measuring the Success of E-Cargo Implementation at One of Indonesian Airlines using DeLone and McLean Model," IOP Conference Series: Materials Science and Engineering, vol. 215, no. 1, pp. 1-12, 2017.
Sibuea, G. H., Napitupulu, T. A., & Condrobimo, A, "An Evaluation of Information System Using HOT-FIT Model: A Case Study of A Hospital Information System," Information Management and Technology, pp. 106- 111, 2017.
Pramudito, D. K., Arijanti, S., Rukmana, A. Y., Oetomo, D. S., & Kraugusteeliana, K. (2023). The Implementation of End User Computing Satisfaction and Delone & Mclean Model to Analyze User Satisfaction of M. TIX Application. Jurnal Informasi dan Teknologi, 5(3), 7-12.
Pramudito, D. K., Mursitama, T., Abdinagoro, S. B., & Tanuraharjo, H. H. (2021). THE INFLUENCE OF BIG DATA RECOMMENDATION: AN APPROACH ON E-LOYALTY OF E-GROCERY BUSINESS. Psychology and Education, 58(2), 3550-3564.
Pramudito, D. (2021). The Moderation Effect of e-Trust and Big Data Quality in e-Grocery: An Empirical Research from Outside of Java Island. Turkish Journal of Computer and Mathematics Education (TURCOMAT), 12(10), 6445-6459.
Pramudito, D. K., Nuryana, A., Assery, S., Purnomo, H., & Bakri, A. A. (2023). Application of Unified Theory of Acceptance, Use of Technology Model and Delone & Mclean Success Model to Analyze Use Behavior in Mobile Commerce Applications. Jurnal Informasi Dan Teknologi, 5(3), 1-6.
Tammubua, Y., & Sofyan, A. F, " Evaluation of Success Factors for Program and Activity Implementation Monitoring Applications (Case Study: BPSDMPK PMP Kemdikbud RI)," Seminar Nasional Tekno Media Online, vol. 3, no. 1, pp. 1-2, 2015.
Tawar, Ari Fajar Santoso, Yolanda Sabrina Salma, " HOT FIT Model in Information Systems Management," Bincang Sains dan Teknologi, 2020.
Yusof, M. M., Kuljis, J., Papazafeiropoulou, A., & Stergioulas, L. K, "An evaluation framework for Health Information Systems: Human, Organization and Technology-fit factors (HOT-fit)," International Journal of Medical Informatics, vol. 77, no. 6, pp. 386-398, 2018.
